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1.Application Data Collection

1.1Information We Collect

Our applications may collect and process the following data:

• Account information: Name, email, phone number, profile picture
• Device information: Device ID, operating system, app version
• Usage data: App interactions, session duration, features used
• Location data: GPS coordinates (with your permission)
• Camera and microphone: For video calls and photo uploads
• Storage access: For saving documents and media files

1.2Third-Party Services

Our applications integrate with:

• Payment gateways (Razorpay, Stripe) for secure transactions
• Analytics services (Google Analytics) for app performance
• Push notification services for app updates
• Cloud storage services for data backup

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2.How We Use Your Data

2.1Application Features

We use your data to:

• Provide personalized coaching sessions and content
• Enable video calls and messaging features
• Track your learning progress and achievements
• Send relevant notifications and updates
• Improve app performance and user experience

2.2Data Security

We implement security measures including:

• End-to-end encryption for sensitive communications
• Secure data transmission using HTTPS/TLS
• Regular security audits and updates
• Access controls and authentication

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3.Permissions and Controls

3.1Mobile App Permissions

Our mobile app may request permissions for:

• Camera: For profile photos and video calls
• Microphone: For voice calls and recordings
• Location: For location-based coach matching
• Storage: For downloading and saving content
• Notifications: For app updates and reminders

3.2Permission Management

You can:

• Grant or revoke permissions through device settings
• Control notification preferences in app settings
• Opt-out of location tracking anytime
• Delete your account and associated data

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4.Data Sharing and Third Parties

4.1Limited Sharing

We may share your data only:

• With your explicit consent
• To comply with legal obligations
• With service providers under strict agreements
• In case of business transfers (with notice)

4.2No Data Selling

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

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5.Your Rights and Choices

5.1Data Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and data
• Export your data in a portable format
• Withdraw consent for data processing

5.2Contact Information

To exercise your rights or for privacy concerns:

• Email: privacy@coachinns.com
• Support: support@coachinns.com
• Response time: Within 15 business days

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6.Updates and Changes

We may update this Application Privacy Policy from time to time. We will notify you of significant changes through:

• In-app notifications
• Email notifications
• App store update descriptions

Continued use of our applications after changes constitutes acceptance of the updated policy.

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7.Compliance and Legal

This policy complies with:

• Digital Personal Data Protection Act, 2023 (India)
• General Data Protection Regulation (GDPR)
• Children's Online Privacy Protection Act (COPPA)
• App Store and Google Play Store policies

Your privacy is our priority.

We are committed to protecting your data and ensuring transparency in our applications. For any questions about this policy, contact us at privacy@coachinns.com