---

1.Privacy Policy

1.1Data We Collect

We may collect and process the following personal data:

• Name, email, phone number, location
• Preferences, login credentials, payment data
• IP address, browser type, usage patterns
• Any information voluntarily submitted (forms, inquiries)

1.2Purpose of Data Collection

We collect data to:

• Offer personalized coaching services
• Respond to inquiries
• Send updates, newsletters (only with your consent)
• Improve our website and user experience

1.3Lawful Basis for Processing

We process data based on:

• Your explicit consent
• Contractual necessity (e.g., to deliver coaching sessions)
• Legal obligations
• Our legitimate interest (e.g., to improve services)

1.4Data Retention

We retain personal data only as long as necessary to fulfill its purpose, or as required by applicable law.:

1.5User Rights

You have the right to:

• Access, correct, or delete your data
• Withdraw consent anytime
• Request data portability
• Lodge a complaint with a data protection authority

To exercise your rights, contact: support@coachinns.com

---

2.Terms and Conditions

2.1Eligibility

By accessing our services, you confirm you are at least 18 years old or have legal guardian consent.

2.2Use of Service

You agree to use Coachinns:

• Only for lawful purposes
• Without violating the rights of others
• Without disrupting the website’s functionality

We reserve the right to refuse service or suspend accounts for misuse.

2.3Payments & Refunds

• Payments are processed securely via Razorpay
• Refund policies are as per our Refund Policy
• Prices are subject to change with notice.

2.4Intellectual Property

All content, branding, and materials on Coachinns are owned by us or our licensors. You may not copy, reproduce, or redistribute without permission.

2.5Limitation of Liability

Coachinns is not liable for indirect damages or loss arising from:

• Technical issues
• Service interruptions
• Third-party platform errors

2.6Modifications

We may update this Policy from time to time. Continued use of the website implies acceptance of any changes

---

3.Cookie Policy

We use cookies and tracking tools to:

• Analyze user behavior
• Improve functionality and performance
• Deliver personalized content

By using our website, you consent to the use of cookies. You may disable cookies via your browser settings

---

4.Grievance Redressal & Contact

In compliance with Rule 5(9) of the IT Rules (India) and Article 37 of the GDPR, we have appointed a Grievance Officer.

Grievance Officer:

• [Insert Name] - To be discussed with Ashish sir
• [Insert Address/Designation] -To be discussed with Ashish sir
• 📧 grievance@coachinns.com - To be discussed with Ashish sir

Data Protection Contact (EU/India): privacy@coachinns.com

We will respond to concerns within 15 business days.

---

5.International Compliance

Coachinns complies with:

• The Digital Personal Data Protection Act, 2023 (India)
• The Information Technology Act, 2000 and its Rules
• The General Data Protection Regulation (GDPR) (EU)

Your trust matters.

We are committed to protecting your personal data and ensuring transparency in how we handle it For any questions or support, write to us at support@coachinns.com